Appendix C. Troubleshooting Your Installation

To troubleshoot your installation of Red Hat Application Server:

  1. If you get this traceback when running the graphical installer:

    Traceback (most recent call last):
      File "/usr/share/redhat-config-packages/InstallDruid.py", 
        line 239, in confirm_prepare
        package = self.comps.hdrlist[package_name]
      File "/usr/share/redhat-config-packages/GroupSet.py", 
        line 516, in __getitem__    raise KeyError, 
        "No such package %s" %(item,)
    KeyError: No such package ant-0:1.5.2-23.i386

    Run rpm -e packagenames before installing using the graphical installer. For example:

    rpm -e xalan-j ant-libs ant mx4j commons-modeler jaf javamail bcel junit
  2. After uninstalling, then installing the jonas packages again, point your browser at http://localhost:9000/. If you see this:

    HTTP Status 404 - /
    
    type Status report
    
    message /
    
    description The requested resource (/) is not available.
    Apache Tomcat/5.0

    You need to restart jonas.

To troubleshoot your uninstallation of Red Hat Application Server:

  1. If you try to uninstall and get this traceback:

    Traceback (most recent call last):
      File "/usr/share/redhat-config-packages/InstallDruid.py", 
        line 250, in confirm_prepare
        assert (install_list != [] or remove_list !=[])
    AssertionError

    It could be there is a package installed on your system that requires one of the packages that are being removed. Uninstall that package before running the installer for uninstallation.

  2. If you see this warning during uninstallation of Red Hat Application Server:

    warning: /etc/ant.conf saved as /etc/ant.conf.rpmsave
    mv: cannot stat `/etc/ant.conf': No such file or directory
    sed: can't read /etc/ant.conf.tmp: No such file or directory

    Check to see if there is an /etc/ant.conf file. If so, remove it.