pquery("SELECT email1 from vtiger_users", array()); $emailid = $adb->fetch_array($emailresult); $emailaddress = $emailid[0]; $mailserveresult = $adb->pquery("SELECT server,server_username,server_password,smtp_auth FROM vtiger_systems where server_type = ?", array('email')); $mailrow = $adb->fetch_array($mailserveresult); $mailserver = $mailrow[0]; $mailuname = $mailrow[1]; $mailpwd = $mailrow[2]; $smtp_auth = $mailrow[3]; // End Email Setup //query the vtiger_notificationscheduler vtiger_table and get data for those notifications which are active $sql = "select active from vtiger_notificationscheduler where schedulednotificationid=1"; $result = $adb->pquery($sql, array()); $activevalue = $adb->fetch_array($result); if($activevalue[0] == 1) { //Delayed Tasks Notification //get all those activities where the status is not completed even after the passing of 24 hours $today = date("Ymd"); $result = $adb->pquery("select vtiger_activity.status,vtiger_activity.activityid,subject,(vtiger_activity.date_start +1),vtiger_crmentity.smownerid from vtiger_activity inner join vtiger_crmentity on vtiger_crmentity.crmid=vtiger_activity.activityid where vtiger_crmentity.deleted=0 and vtiger_activity.status <> 'Completed' and activitytype='Task' and ".$today." > (vtiger_activity.date_start+1)", array()); while ($myrow = $adb->fetch_array($result)) { $status=$myrow[0]; $subject = (strlen($myrow[2]) > 30)?substr($myrow[2],0,27).'...':$myrow[2]; $user_id = $myrow[4]; if($user_id != '') { $user_res = $adb->pquery('select user_name from vtiger_users where id=?',array($user_id)); $assigned_user = $adb->query_result($user_res,0,'user_name'); } $mail_body = getTranslatedString('Dear_Admin_tasks_not_been_completed')." ".getTranslatedString('LBL_SUBJECT').": ".$subject."
".getTranslatedString('LBL_ASSIGNED_TO').": ".$assigned_user."

".getTranslatedString('Task_sign'); sendmail($emailaddress,$emailaddress,getTranslatedString('Task_Not_completed').': '.$subject,$mail_body,$mailserver,$mailuname,$mailpwd,"",$smtp_auth); } } //Big Deal Alert $sql = "select active from vtiger_notificationscheduler where schedulednotificationid=2"; $result = $adb->pquery($sql, array()); $activevalue = $adb->fetch_array($result); if($activevalue[0] == 1) { $result = $adb->pquery("SELECT sales_stage,amount,potentialid,potentialname FROM vtiger_potential inner join vtiger_crmentity on vtiger_crmentity.crmid=vtiger_potential.potentialid where vtiger_crmentity.deleted=0 and sales_stage='Closed Won' and amount > 10000",array()); while ($myrow = $adb->fetch_array($result)) { $pot_id = $myrow['potentialid']; $pot_name = $myrow['potentialname']; $body_content = getTranslatedString('Dear_Team').getTranslatedString('Dear_Team_Time_to_Party')."

".getTranslatedString('Potential_Id')." ".$pot_id; $body_content .= getTranslatedString('Potential_Name')." ".$pot_name."

"; sendmail($emailaddress,$emailaddress,getTranslatedString('Big_Deal_Closed_Successfully'),$body_content,$mailserver,$mailuname,$mailpwd,"",$smtp_auth); } } //Pending tickets $sql = "select active from vtiger_notificationscheduler where schedulednotificationid=3"; $result = $adb->pquery($sql, array()); $activevalue = $adb->fetch_array($result); if($activevalue[0] == 1) { $result = $adb->pquery("SELECT vtiger_troubletickets.status,ticketid FROM vtiger_troubletickets INNER JOIN vtiger_crmentity ON vtiger_crmentity.crmid=vtiger_troubletickets.ticketid WHERE vtiger_crmentity.deleted='0' AND vtiger_troubletickets.status <> 'Completed' AND vtiger_troubletickets.status <> 'Closed'", array()); while ($myrow = $adb->fetch_array($result)) { $ticketid = $myrow['ticketid']; sendmail($emailaddress,$emailaddress,getTranslatedString('Pending_Ticket_notification'),getTranslatedString('Kind_Attention').$ticketid .getTranslatedString('Thank_You_HelpDesk'),$mailserver,$mailuname,$mailpwd,"",$smtp_auth); } } //Too many tickets related to a particular vtiger_account/company causing concern $sql = "select active from vtiger_notificationscheduler where schedulednotificationid=4"; $result = $adb->pquery($sql, array()); $activevalue = $adb->fetch_array($result); if($activevalue[0] == 1) { $result = $adb->pquery("SELECT count(*) as count FROM vtiger_troubletickets INNER JOIN vtiger_crmentity ON vtiger_crmentity.crmid=vtiger_troubletickets.ticketid WHERE vtiger_crmentity.deleted='0' AND vtiger_troubletickets.status <> 'Completed' AND vtiger_troubletickets.status <> 'Closed'", array()); $count = $adb->query_result($result,0,'count'); //changes made to get too many tickets notification only when tickets count is greater than or equal to 5 if($count >= 5) { sendmail($emailaddress,$emailaddress,getTranslatedString('Too_many_pending_tickets'),getTranslatedString('Dear_Admin_too_ many_tickets_pending'),$mailserver,$mailuname,$mailpwd,"",$smtp_auth); } } //Support Starting $sql = "select active from vtiger_notificationscheduler where schedulednotificationid=5"; $result = $adb->pquery($sql, array()); $activevalue = $adb->fetch_array($result); if($activevalue[0] == 1) { $result = $adb->pquery("SELECT vtiger_products.productname FROM vtiger_products inner join vtiger_crmentity on vtiger_products.productid = vtiger_crmentity.crmid where vtiger_crmentity.deleted=0 and start_date like ?", array(date('Y-m-d'). "%")); while ($myrow = $adb->fetch_array($result)) { $productname=$myrow[0]; sendmail($emailaddress,$emailaddress,getTranslatedString('Support_starting'),getTranslatedString('Hello_Support').$productname ."\n ".getTranslatedString('Congratulations'),$mailserver,$mailuname,$mailpwd,"",$smtp_auth); } } //Support ending $sql = "select active from vtiger_notificationscheduler where schedulednotificationid=6"; $result = $adb->pquery($sql, array()); $activevalue = $adb->fetch_array($result); if($activevalue[0] == 1) { $result = $adb->pquery("SELECT vtiger_products.productname from vtiger_products inner join vtiger_crmentity on vtiger_products.productid = vtiger_crmentity.crmid where vtiger_crmentity.deleted=0 and expiry_date like ?", array(date('Y-m-d') ."%")); while ($myrow = $adb->fetch_array($result)) { $productname=$myrow[0]; sendmail($emailaddress,$emailaddress,getTranslatedString('Support_Ending_Subject'),getTranslatedString('Support_Ending_Content').$productname.getTranslatedString('kindly_renew'),$mailserver,$mailuname,$mailpwd,"",$smtp_auth); } } ?>