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PHP Cross Reference of vtigercrm-6.1.0

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/modules/HelpDesk/ -> HelpDesk.php (summary)

(no description)

File Size: 781 lines (35 kb)
Included or required: 10 times
Referenced: 0 times
Includes or requires: 2 files
 include/utils/ExportUtils.php
 config.inc.php

Defines 1 class

HelpDesk:: (20 methods):
  HelpDesk()
  save_module()
  save_related_module()
  insertIntoTicketCommentTable()
  insertIntoAttachment()
  get_activities()
  get_ticket_history()
  process_list_query()
  getColumnNames_Hd()
  getCustomerName()
  create_export_query()
  get_history()
  constructUpdateLog()
  transferRelatedRecords()
  generateReportsSecQuery()
  setRelationTables()
  unlinkRelationship()
  getTicketEmailContents()
  getPortalTicketEmailContents()
  clearSingletonSaveFields()


Class: HelpDesk  - X-Ref

HelpDesk()   X-Ref
No description

save_module($module)   X-Ref
No description

save_related_module($module, $crmid, $with_module, $with_crmid)   X-Ref
No description

insertIntoTicketCommentTable($table_name, $module)   X-Ref
No description

insertIntoAttachment($id,$module)   X-Ref
This function is used to add the vtiger_attachments. This will call the function uploadAndSaveFile which will upload the attachment into the server and save that attachment information in the database.

param: int $id  - entity id to which the vtiger_files to be uploaded
param: string $module  - the current module name

get_activities($id, $cur_tab_id, $rel_tab_id, $actions=false)   X-Ref
No description

get_ticket_history($ticketid)   X-Ref
No description

process_list_query($query, $row_offset, $limit = -1, $max_per_page = -1)   X-Ref
No description

getColumnNames_Hd()   X-Ref
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getCustomerName($id)   X-Ref
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create_export_query($where)   X-Ref
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get_history($id)   X-Ref
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constructUpdateLog($focus, $mode, $assigned_group_name, $assigntype)   X-Ref
No description

transferRelatedRecords($module, $transferEntityIds, $entityId)   X-Ref
Move the related records of the specified list of id's to the given record.

param: String This module name
param: Array List of Entity Id's from which related records need to be transfered
param: Integer Id of the the Record to which the related records are to be moved

generateReportsSecQuery($module,$secmodule, $queryplanner)   X-Ref
No description

setRelationTables($secmodule)   X-Ref
No description

unlinkRelationship($id, $return_module, $return_id)   X-Ref
No description

getTicketEmailContents($entityData, $toOwner=false)   X-Ref
No description

getPortalTicketEmailContents($entityData)   X-Ref
No description

clearSingletonSaveFields()   X-Ref
No description



Generated: Fri Nov 28 20:08:37 2014 Cross-referenced by PHPXref 0.7.1