Red Hat Network 4.1.0: Reference Guide
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# 3.4. Troubleshooting

If you see messages indicating that checkins are not taking place, the RHN client on your system is not successfully reaching Red Hat Network. Make certain:

- your client is configured correctly.

- your system can communicate with RHN via SSL (port 443). You may test this by running the following command from a shell prompt:

      telnet xmlrpc.rhn.redhat.com 443

- the Red Hat Network Daemon is activated and running. You may ensure this by running the following commands:

      chkconfig --level 345 rhnsd on

      service rhnsd start

  If these are correct and your systems still indicate they are not checking in, please contact our technical support team.

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