The handler framework is implemented by a JAX-WS protocol binding in both client and server side runtimes. Proxies, and Dispatch instances, known collectively as binding providers, each use protocol bindings to bind their abstract functionality to specific protocols.

Client and server-side handlers are organized into an ordered list known as a handler chain. The handlers within a handler chain are invoked each time a message is sent or received. Inbound messages are processed by handlers prior to binding provider processing. Outbound messages are processed by handlers after any binding provider processing.

Handlers are invoked with a message context that provides methods to access and modify inbound and outbound messages and to manage a set of properties. Message context properties may be used to facilitate communication between individual handlers and between handlers and client and service implementations. Different types of handlers are invoked with different types of message context.