Need Help?
Frequently Asked Questions
If you experience difficulties setting up a NodeBB instance, perhaps one of the following may help.
How do I start/stop/restart NodeBB?
You can call the ./nodebb
executable to start and stop NodeBB:
$ ./nodebb
Welcome to NodeBB
Usage: ./nodebb {start|stop|reload|restart|log|setup|reset|upgrade|dev}
start Start the NodeBB server
stop Stops the NodeBB server
reload Restarts NodeBB
restart Restarts NodeBB
log Opens the logging interface (useful for debugging)
setup Runs the NodeBB setup script
reset Disables all plugins, restores the default theme.
activate Activate a plugin on start up.
plugins List all plugins that have been installed.
upgrade Run NodeBB upgrade scripts, ensure packages are up-to-date
dev Start NodeBB in interactive development mode
How do I upgrade my NodeBB to a newer version?
Please consult Upgrading NodeBB
I upgraded NodeBB and now X isn't working properly!
Please consult Upgrading NodeBB
I installed an incompatible plugin, and now my forum won't start!
If you know which plugin caused problems, disable it by running:
./nodebb reset -r nodebb-plugin-pluginName
Otherwise, disable all plugins by running: ./nodebb reset -p
Is it possible to install NodeBB via FTP?
It is possible to transfer the files to your remote server using FTP, but you do require shell access to the server in order to actually "start" NodeBB. Here is a handy guide for installing NodeBB on DigitalOcean
I'm getting an "npm ERR!" error
For the most part, errors involving npm
are due to Node.js being
outdated. If you see an error similar to this one while running
npm install
:
npm ERR! Unsupported
npm ERR! Not compatible with your version of node/npm: [email protected]
You'll need to update your Node.js version to 4 or higher.
To do this on Ubuntu:
# Using Ubuntu
curl -sL https://deb.nodesource.com/setup_4.x | sudo -E bash -
sudo apt-get install -y nodejs
# Using Debian, as root
curl -sL https://deb.nodesource.com/setup_4.x | bash -
apt-get install -y nodejs
If successful, running the following command should show a version higher than 0.8
# apt-cache policy nodejs
URLs on my NodeBB (or emails) still have the port number in them!
If you are using nginx or Apache as a reverse proxy, you don't need the port to be shown. Simply run ./nodebb setup and specify the base URL without a port number.
Alternatively, edit the config.json
file using your favourite text
editor and change use_port
to false
.
The "Recently Logged In IPs" section only shows 127.0.0.1
NodeBBs running behind a proxy may have difficulties determining the original IP address that requests come from. It is important that the proxy server provides the referral IP header.
In nginx, ensure that the following line is present in your server
block:
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
In addition, ensure that the use_port
option is set to false
in your
NodeBB's config.json
Submit Bugs on our Issue Tracker
Before reporting bugs, please ensure that the issue has not already been filed on our tracker, or has already been resolved on our support forum. If it has not been filed, feel free to create an account on GitHub and create a new issue.
Ask the NodeBB Community
Having trouble installing NodeBB? Or did something break? Don't hesitate to join our forum and ask for help. Hopefully one day you'll be able to help others too :)