Having a well-thought-out return policy is key to attract - and keep - your customers. Making it easy for you to accept and refund those returns is therefore also a key aspect of your Point of Sale interface.
From your Point of Sale interface, select the product your customer wants to return, use the +/- button and enter the quantity they need to return. If they need to return multiple products, repeat the process.
![](../../_images/refund01.png)
As you can see, the total is in negative, to end the refund you simply have to process the payment.
![](../../_images/refund02.png)