7.6. Troubleshooting

7.6. Troubleshooting

Though all Monitoring-related activities are conducted through the RHN website, Red Hat provides access to some command line diagnostic tools that may help you determine the cause of errors. To use these tools, you must be able to become the nocpulse user on the RHN Server conducting the monitoring.

First log into the RHN Server as root. Then switch to the nocpulse user with the following command:

su - nocpulse

You may now use the diagnostic tools described within the rest of this section.