9. Using Reports to Help Troubleshoot Zenoss Daemons

This section will show you how to find and view certain reports that will aid you in troubleshooting Zenoss daemons.

From the Zenoss web interface, navigate to Reports. Follow the path to the various reports listed below to see the reports. The troubleshooting items on the right give you clues as to what to expect to find in the various reports.

Troubleshooting Items Report Name Where It Lives
zenmodeler issues Model Collection Age /Reports/Device Reports
Any internal Zenoss issues All Heartbeats /Reports/Event Reports/
zendisc errors, adding devices New Devices /Reports/Device Reports
Any alerting rule issues, will show all rules in the system Notification Schedules /Reports/User Reports
Good summary of snmp status across the system including non-monitored SNMP Status Issues /Reports/Device Reports
Which devices are monitored and whether ping is turned on or off Ping Status Issues /Reports/Device Reports