Table 8.1. Troubleshooting Suggestions
| Issue | Action |
|---|---|
| Not able to install Ranger KMS | Check to see if ranger admin is running, verify DB. |
| Not able to start Ranger KMS | Check the Ranger KMS log. If there is a message about illegal key size, make sure unlimited strength JCE is available. |
| Hadoop key commands fail | Make sure Ranger KMS client properties are updated in hdfs config. |
| Not able to create keys from Ranger UI | Make sure that the keyadmin user (or any custom
user) configured in the KMS repository is added to proxy properties in
the custom kms-site.xml file. |
