Chapter 6. Troubleshooting

6.1. Managing the Proxy Service
6.2. Log Files
6.3. Questions and Answers
6.4. General Problems
6.5. Host Not Found/Could Not Determine FQDN
6.6. Connection Errors
6.7. Caching Issues
6.8. Proxy Debugging by Red Hat

This chapter provides tips for determining the cause of and resolving the most common errors associated with RHN Proxy Server. If you need additional help, contact Red Hat Network support at https://rhn.redhat.com/help/contact.pxt. Log in using your Satellite-entitled account to see your full list of options.

6.1. Managing the Proxy Service

Since the RHN Proxy Server consists of a multitude of individual components, Red Hat provides a script called rhn-proxy, that allows you to stop, start, or retrieve status on the Proxy.

/usr/sbin/rhn-proxy start
/usr/sbin/rhn-proxy stop
/usr/sbin/rhn-proxy restart
/usr/sbin/rhn-proxy status

Use the rhn-proxy command to shut down and start the entire RHN Proxy Server and retrieve status messages from all of its services at once.