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7.9. Master Information

7.9.1. Titles
7.9.1.1. Title
7.9.2. Incident
7.9.2.1. Incident Categories
7.9.2.2. Incident and To-Do Priorities
7.9.2.3. Incident Severities
7.9.2.4. Incident Resolutions
7.9.3. Opportunity
7.9.3.1. Opportunity Sources
7.9.3.2. Opportunity Stages
7.9.3.3. Opportunity Types
7.9.4. Characteristics
7.9.4.1. Characteristic

Each Master Information category gives you the ability to define and maintain essential data needed to support the module.