Manage a User Password

You can reset the user password in three ways:

You can change the password for the user. If the site is configured with password rules (i.e., minimum length), the initial password you assign must obey those password rules.
You can send the user a password reset link. The link is valid for 24 hours.
You can force the user to change their password at the next login. This action cannot be undone.

Prerequisites

An administrator account for the site. Administrators have full permissions to the specific site.

Steps

Go to Persona Bar > Manage > Users.
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Search for the user account.
- Use the Search Users textbox at the top to search by a user account field, such as First Name, Last Name, User Name, or Email Address.
- Filter the displayed accounts by type, using the Show dropdown.
Click/Tap the ellipses icon for the user, then choose the password action.
- Change Password
- Force Password Change
- Send Password Reset Link